Frequently Asked Questions from Our Client Families (FAQ's)
What Type of Nanny Services Do You Provide?
More Than A Nanny offers permanent, temporary, full time, part time, live-out and live-in nannies throughout New York and New Jersey. Our nannies are generally interested in working a minimum of 25 hrs per week up to 60 hrs per week.
What Areas Do You Service for Nanny Placement?
We provide nanny placement services in the following areas:
New York Metro (NYC, Long Island, Westchester and Rockland Counties)
North New Jersey (Bergen, Union, Passaic, Morris, Essex, Sussex, Hudson, Warren, Somerset & Middlesex)
Where Do Your Nannies Come From and How Do You Find them?
We search far and wide for the best nannies that NY & NJ have to offer. We strive to cultivate long term relationships with our nanny candidates and after many years, we have developed a great database of great nannies, so many have worked with us before and come back year after year once their job has ended on good terms. Our nannies range in age from 20's to 60's on average and come from a diverse variety of backgrounds, however they are all legally authorized to work in the U.S. and speak English.
What Kinds of Nanny Screenings Do You Perform?
We perform a wide variety of important nanny screenings including personal review of experience and education, background checks by a third party investigations firm which include multi-state criminal record search, driving record checks when applicable, sex offender registry checks, social security check and reference checks. We screen many nannies on a weekly basis, however only a small percentage of those candidates are approved and selected for recommendation to our client families.
How Much Do Nannies Cost and What are the Average Rates for Nanny Salaries?
Many factors will go into determining a nanny's salary including hours, duties, experience, location, requirements and previous salary history. Competitive rates for qualified nannies generally range $20-35 per hour and nannies are paid on a weekly basis.
What are the Agency Fees?
We have a personalized and selective screening process. There is an initial registration fee of $250 to initiate the selection, matchmaking and interview process. The nanny placement fee equals 15% and is only applied when you hire a nanny. The registration fee is credited to the total. This includes full background check disclosure and a free replacement guarantee in the rare instance that things should not work out.
What if it Doesn't Work Out With the Nanny We Hire?
One of the many benefits of working with a professional nanny placement agency is that we have a much higher success, satisfaction and retention rate for our hires. In the rare case that your nanny doesn't work out as you had hoped, we are happy to help you find a replacement nanny completely free of charge within 90-days. This time period has proven as more than enough time to determine whether you are pleased with the nanny your family has chosen.
Do We Need to Pay Nanny Taxes? Do You Pay the Nanny or Does the Family?
As a professional nanny screening and referral service, we are not employers of the nanny and do not offer legal advice with regards to how to pay your nanny. That is a matter to be decided and discussed between the family and their nanny. For helpful advice regarding nanny pay and tax information, please contact our partner GTM Nanny & Household Payroll Services. Most nannies are most concerned with what their net (take-home) pay will be, so it is a good idea to determine what the nanny will take home each week so there will be no surprises when they receive their first paycheck.
Do We Need to Provide Food and Transportation for our Nanny?
For live-in nannies, families will need to provide food and transportation. For live-out nannies, families typically will not be required to provide food or transportation to get to work. If a family requires transportation/driving of the children by the nanny during the work day, the family will ideally provide use of a family car the nanny can use or reimbursement of expenses (gas, toll, mileage, public transportation, etc.) if the nanny will be required to drive the children in her own car.
How Long Does the Process Take to Find a Nanny?
We always maintain an active pool of qualified nannies so we are able to move as quickly as needed. Each family will have different needs and the time-frame will depend greatly on your responsiveness and availability for arranging interviews. The average search usually takes anywhere from one to four weeks and we try to accommodate emergency requests as quickly as possible.
What Does a Nanny Search Process Entail?
1. First we seek to understand your nanny needs and review your Family Registration Form.
2. If we believe we have nannies that will be suitable and interested, the referral agreement is submitted.
3. We begin selecting suitable candidates and review your job with them to gauge interest.
4. We will recommend the most suitable candidates and arrange interviews at your home.
5 When you meet a nanny you'd like to hire, we will provide you with an offer form to detail the terms.
6. A placement specialist will review the offer details with the nanny for her feedback/acceptance.
7. Background checks are provided to the family and are included in the placement.
8. More Than A Nanny is available for continuous support and will check in to ensure a smooth transition.
How Many Nannies Will I be Able to Meet?
There is no way to put an exact number on the number of nannies you will meet but our goal is always quality over quantity. Because our process is personal and thorough, some families are happy hiring the first nanny we recommend, while others may meet several nannies before making a decision. Interest and fit may vary. We will always recommend the most viable prospects for your family to choose from.
What are the Advantages of using a Brick & Mortar Nanny Agency vs. Online Listing Service? Great Question! Please review our Top Ten Reasons to Use a Professional Nanny Agency here.
Have Other Questions Not Answered Here? Email Us and We Will Get Back to You Right Away!
15 Years of Nanny Services
Westchester & Rockland County
Northern New Jersey
NYC * Brooklyn * Bronx * Queens
Long Island (Nassau & Suffolk)